Your privacy is our
top priority
This policy provides full details on how your personal information is collected, stored, and protected at uk998.
Introduction
uk998 ("we", "our", "platform") provides a safe and reliable online gaming service for users in Bangladesh. We firmly believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes what information we collect, why we collect it, how we store it, and how we keep it secure when you use our website, applications, or services.
This policy applies to all services of uk998. Please read this policy carefully before using our platform. By using our services, you consent to the processing of your information in the manner described in this policy.
Our platform is for users aged 21 and above only. Collecting or processing information from minors is against our policy.
Types of Information Collected
uk998 may collect the following categories of information:
2.1 Identity Information
The following information is collected for the purpose of registering and managing your account:
- Full name
- Email address
- Date of birth (for age verification)
- Mobile number
- Residential address
2.2 Financial Information
We collect relevant payment information to process deposits and withdrawals. Transactions on our platform are carried out via bKash, Nagad, and Rocket. We do not directly store full payment card details.
2.3 Technical Information
- IP address
- Browser and device type
- Operating system information
- Session date and time
- Navigation patterns on the platform
2.4 Gaming & Activity Information
- Betting history and gaming logs
- Details of bonus and promotion usage
- VIP level and points information
- Customer support interaction records
How Information Is Collected
uk998 collects your information in the following ways:
You provide information directly when you create an account, log in, fill out a form, make a deposit or withdrawal, or contact our support team.
When you use our platform, certain technical information is collected automatically — for example, through cookies, log files, and web beacons.
Necessary information may be received from payment processing partners (bKash, Nagad, Rocket) and identity verification agencies.
Purpose of Using Information
Collected information is used only for the following legitimate purposes:
4.1 Account Management
Information is used to create, verify, manage, and secure your uk998 account. This includes age verification (21+), identity confirmation, and prevention of account fraud.
4.2 Payment Processing
Information is used to complete deposit and withdrawal transactions via bKash, Nagad, and Rocket, to maintain transaction records, and to prevent financial irregularities.
4.3 Service Improvement
Information is processed analytically to improve the gaming experience, navigation, and functionality of our platform. This is carried out entirely for technical purposes.
4.4 Communication & Support
Contact information is used to operate our 24/7 live chat and email support, deliver important notices, and respond to your requests.
4.5 Ensuring Responsible Gaming
Under our responsible gaming policy, we monitor users' gaming patterns. If unusual or problematic gaming behavior is observed, we may take necessary action.
4.6 Fulfilling Legal Obligations
Information is stored and processed as necessary to comply with applicable laws, regulations, and directives from authorities.
Information Storage & Security
uk998 adopts industry-standard technical and organizational measures to ensure the security of your information.
5.1 Encryption
All data transfers on our platform are secured with SSL/TLS encryption. Your account information and financial data are always stored in encrypted form.
5.2 Access Control
Only authorized personnel who require access to information for professional reasons are granted access to your personal data. All staff are bound by a confidentiality agreement.
5.3 Retention Period
Your information is retained for as long as your account is active and necessary for providing services. Even after an account is closed, certain information may be retained for a defined period to meet legal or regulatory obligations.
5.4 Response to Security Breaches
If a data security breach occurs and it creates a high risk to your rights or interests, we will notify you as quickly as possible in accordance with the law.
Sharing Information with Third Parties
uk998 does not sell your personal information to third parties. However, information may be shared in the following cases as required to operate the service:
6.1 Payment Processing Partners
Necessary financial information is shared with the technical systems of bKash, Nagad, and Rocket to complete transactions. These partners have their own privacy policies.
6.2 Technology Service Providers
We work with trusted technology partners to operate our platform. Information sharing with these partners is governed by strict confidentiality agreements.
6.3 Legal Authorities
We may be legally required to disclose information in compliance with legal requirements, court orders, or legitimate requests from government authorities.
6.4 Fraud & Abuse Prevention
Information may be used where necessary to investigate or prevent fraudulent activity against our platform.
Cookie Policy
Cookies are small text files stored on your device. uk998 uses cookies for the following purposes:
7.1 Essential Cookies
Essential for the core functionality of the platform — such as maintaining login sessions, ensuring security, and remembering your preferences. Without these cookies, the platform will not function properly.
7.2 Functional Cookies
These cookies are used to remember your language preference, device type, and other personalized settings.
7.3 Analytical Cookies
These cookies help improve the service by collecting statistical information about how our platform is used. The data collected is processed in aggregate and is not used to identify any specific individual.
Most cookies can be controlled or disabled through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working properly.
Your Rights
As a uk998 user, you have the following rights over your own information:
You have the right to know what information we hold about you and to receive a copy of it.
If your information is incomplete or incorrect, you may request that it be corrected.
In certain circumstances, you have the right to request the deletion of your information. However, some information may need to be retained due to legal obligations.
You may object at any time to your information being used for marketing purposes.
You have the right to receive the information we have collected about you in a structured, machine-readable format.
To exercise any of these rights, please contact our support team. We will respond to your request as quickly as possible.
Information of Minors
uk998's services are strictly for users aged 21 and above only. We do not knowingly collect or process information from any minor.
If we become aware that a person has created an account without meeting the age requirement, that account will be immediately closed and all associated information will be deleted. If a parent or guardian suspects their child has registered on our platform, please contact us immediately.
Policy Changes
uk998 reserves the right to update this privacy policy from time to time. Any changes will be published on this page and the "Last updated" date will be revised.
For significant changes, we will send a notice to your registered email. Continued use of our platform after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team:
Contact Methods
- Live Chat: For 24/7 instant assistance, log in to your account via the uk998 Login page and use the live chat.
- Email: [email protected]
- Language: Support is available in both Bengali and English.
We take all privacy-related requests seriously and try to respond as quickly as possible. We are grateful for your trust in uk998.